alba Casino & Sportsbook Data Care

What We Collect and Why

We at alba collect your email address, password (hashed, never stored in plain text), and any additional information you provide during account setup or verification. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a direct bank transfer through mobile banking, local payment, online payment, or e-wallet, our payment processors may collect your bank account details or e-wallet credentials. We do not store your full payment details; we store only a token or reference number that allows us to process future transactions without re-requesting your sensitive information.

We collect your betting history, game activity, and account balance to operate our platform and settle your wins and losses. This data helps us verify transactions, investigate disputes, and comply with banking regulations. We also log your IP address and browser information to detect fraud, unauthorized access, and terms violations.

We do not collect data on Liga 1, Piala Indonesia, or Piala AFF betting patterns for sale to third parties. We use this data internally only—to improve our market offerings, monitor for problem behaviour, and comply with anti-money-laundering standards. We do not profile you for advertising or share your betting preferences with external parties.

How We Use Your Information on alba

We use your email address to send verification links during signup and withdrawal requests. We use your account information to maintain your profile, track your balance, and process your deposits and withdrawals. We use your betting and gaming history to settle outcomes, investigate disputes, and generate your transaction report (which you can download anytime from your alba account dashboard).

We use your data to comply with regional banking regulations and anti-money-laundering laws. We may request additional verification (identity confirmation, phone verification, banking details) if we suspect fraudulent activity or if our compliance partners flag unusual transactions. This verification protects both you and alba from financial crime.

We do not use your data for marketing purposes without your explicit consent. If we send promotional messages about new games, Liga 1 fixtures, or special offers, you can opt out anytime by adjusting your account preferences or contacting our support team. We respect your communication preferences and do not bombard you with unsolicited emails.

Third-Party Processors and Data Sharing

We at alba share your data with third-party processors only when necessary to operate our service. Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, Mandini, e-wallet, mobile banking) receive the minimum information required to process your deposits and withdrawals. Our compliance partners may receive transaction data to screen for money laundering or sanctions violations. These partners are bound by confidentiality agreements and may not use your data for their own marketing purposes.

We do not share your data with advertisers, data brokers, or analytics firms for profiling or tracking. Our servers may be located outside your jurisdiction (common in cloud infrastructure); your data remains encrypted and accessible only to authorized alba staff and our security-cleared processors. We maintain data-processing agreements with all third parties specifying how they may use your information.

If we are required by law to disclose your data (for example, to a court order or tax authority), we will comply but will notify you of the request whenever legally permitted to do so. We do not voluntarily disclose user data to law enforcement except in cases of imminent harm or serious criminal activity.

Your Rights and Account Control

You have the right to access, update, and delete your personal information. You can update your email address, password, and verification details from your alba account settings anytime. You can request a copy of all data we hold about you, including your full transaction history, betting records, and account notes. We will provide this information within a reasonable timeframe upon verified request.

You can close your alba account at any time. Upon closure, we will stop collecting new data about you. We will retain your transaction history for the legally required period (typically 3-7 years, depending on your region) to comply with banking and tax regulations. After the retention period, we delete your personal identifiers but maintain anonymized transaction records for statistical and audit purposes.

You have the right to data portability—we can export your transaction history and account data in standard formats so you can transfer it to another provider if you choose. You can also object to certain types of data processing (for example, profiling for fraud detection); however, this may limit our ability to serve you or may trigger account restrictions as a security precaution.

Cookies and Tracking on alba

We use session cookies to maintain your login state and remember your preferences while you are active on alba. We do not use persistent cookies for tracking across other websites. Our cookies do not contain personal information—they hold only a session ID that links to your account on our servers.

We use web analytics to understand how users navigate alba, which games are popular, and where technical issues occur. We do not use this data to build marketing profiles; we use it only to improve our platform. You can disable cookies in your browser settings, but doing so may limit your ability to use alba's full features.

We do not use third-party advertising cookies or pixel trackers. We do not participate in cross-site tracking or retargeting. If you see alba advertisements elsewhere on the internet, they are placed by our marketing team, not by third-party data brokers using your browsing history.

Security and Data Protection Standards

We at alba encrypt all data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. Our servers are protected by firewalls, intrusion detection, and access controls. Only authorized alba staff and security-cleared processors can access your data. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We maintain an incident response plan. If we discover a data breach, we will investigate immediately, notify affected users within a reasonable timeframe, and cooperate with relevant authorities. We maintain cyber-liability insurance to cover costs of any breach response or data recovery.

We do not promise absolute security—no system is non-specific info secure. However, we commit to industry-standard protections and transparent incident reporting. If you suspect unauthorized access to your alba account, change your password immediately and contact our support team to report the concern.

Changes to Our Privacy Policy and Contact Us

We may update this privacy policy at any time. We will post changes on this page and notify you via email if changes significantly affect your data rights. Continued use of alba after policy changes constitutes acceptance of the updated policy. If you do not agree with changes, you can close your account and request deletion of your personal data (subject to legal retention requirements).

Our privacy policy applies to alba and its services (Liga 1 betting, live-dealer tables, slot games, esports markets). If you access alba from a jurisdiction with specific data-protection laws, those laws also apply to your use of our platform. Our services are available only where local law permits; we do not operate in jurisdictions where online gaming is prohibited.

For questions about this privacy policy, your data, or your rights, contact our support team through your alba account dashboard or registered email. We will respond to privacy inquiries within a reasonable timeframe and provide assistance with data access, correction, or deletion requests. For additional information, review our terms of use or legal notice